Account
Find out about Settings and Functions of your account as well as more info on Billing, Subaccounts, and Credit and costs.
33 articles
Ordering your own numberHow to order your own physical and virtual number and what to pay attention to.
SubaccountsUse our services in several accounts
Why am I receiving an email with a 2FA code?
LabelsUse labels to gain detailed insights into you SMS sending statistics
Reactivate deleted inbound numberHow can I reactivate my inbound number if it has been deleted?
Evaluating StatisticsCreate and analyze your own SMS statistics
Why did my registration get blocked?Ensuring secure sign-ups and how to address potential blocks
Forgotten passwordI forgot my password, what can I do?
UsernameWhere can I find my user name? Why can't I log in with my username anymore?
Two-Factor Authentication (2FA)What is two-factor authentication and how can I set it up?
Use test environment, aka sandboxHow can I test the service?
Specify custom domain for linksHow can I use my own short domain instead of the default link shortener?
Delete accountFind out how to delete your seven account.
Managing the journalHow to set how long your journal entries are stored.
Set default country codeHow can I select a default country code?
Changing your Email AddressHow do I change the email address associated with my account?
Correct phone number formatIn which format do I have to enter the phone numbers?
Account MembersHow to assign roles to your account members
Geographic RestrictionsGeo-restrictions in seven.io let you control which countries can send messages, aiding efficient management, misuse prevention, and cost optimization.
Specify accounting mail address for billingHow can I send my invoice directly to the accounting department?
Change the payment interval of your phone numberHow do I change the payment of my own phone number from monthly to annual and vice versa?
Create new invoices or cancel invoicesI need my invoice with a different address or I want to cancel an invoice
Look at invoices and download themHow do I receive my invoice and where can I download my invoices?
Change billing addressWhere can I change my billing address?
Top up your accountHow can I add credit to my Account?
My credit was not topped upHow long does it take to top up my credit? What can I do if it does not show up?
Costs for recipientsDo my customers have to pay for receiving SMS?
Notification of Low BalanceReceive notifications when your balance drops below a certain amount.
Basic fee and minimum turnoverWhat costs must I expect?
Test creditCan I test the service first?