Account
Account settings, members, and security
Management
Account Members
How to assign roles to your account members
Changing your Email Address
How do I change the email address associated with my account?
Delete account
Find out how to delete your seven account.
Username
Where can I find my username? Why can't I log in with my username anymore?
Why did my registration get blocked?
Ensuring secure sign-ups and how to address potential blocks
Security
Forgotten password
I forgot my password, what can I do?
Passkeys
With passkeys you sign in to the dashboard without a password - using fingerprint, face recognition or your device PIN.
Two-Factor Authentication (2FA)
What is two-factor authentication and how can I set it up?
Enforce Two-Factor Authentication (2FA)
How to require all account members to use two-factor authentication and significantly increase the security of your account.
IP Whitelist for Login
Restrict Access to Specific IP Addresses
Sign in with Google, GitHub or Microsoft
Sign up and log in without a password - using your Google, GitHub or Microsoft account.
Settings
Correct phone number format
In which format do I have to enter the phone numbers?
Set default country code
How can I select a default country code?
Specify custom domain for links
How can I use my own short domain instead of the default link shortener?
Managing the journal
How to set how long your journal entries are stored.
Use test environment, aka sandbox
How can I test the service?
Other
Set up single sign-on with SAML
Let employees sign in to seven with your company identity provider (e.g. Microsoft Entra ID, Okta or Keycloak).
Subaccounts
Use our services in several separate accounts.
Why am I receiving an email with a 2FA code?
Why you may receive a 2FA code by email even without two-factor authentication enabled