Username

Where can I find my user name? Why can't I log in with my username anymore?

Logging In Without a Username

In the past you could log in to the webapp with your user name.

Today, there are no more usernames.

Instead, you can login with your mail address. If you have forgotten which mail address you used to register, please contact us at support@seven.io.

Changing Your Account Name

You want to change your account name instead? Change it in the account settings.

helpdesk_benutzername_accountname_en

Need more help? Please contact our support.

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Last updated: March 25, 2026

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