Forgotten password

I forgot my password, what can I do?

How to Reset Your Password

You can click on "Forgot password?" in the log-in screen and a link to reset it will be sent to your email address. ā€‹

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Choosing a Strong Password

Please always choose a strong password. It should be at least 8 characters long, contain at least one special character, one digit and upper and lower case letters.

If you do not receive a corresponding e-mail, please contact our support.

Last updated: March 25, 2026

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