Specify custom domain for links

How can I use my own domain for the short links in my SMS?

Overview

When you use Performance Tracking, links in your SMS are automatically replaced with short links. These short links run on a custom domain that you provide. Without a custom domain, Performance Tracking cannot be enabled. The domain is also used when you send attachments.

Setting up Your Custom Domain

Click your account in the bottom left and open Settings -> Conversion Tracking. In the Custom Domain section, enter the following:

  • Domain: your short domain, e.g. click.example.com.
  • Redirect URL: requests to the domain without a path (root URL) are forwarded to this URL, e.g. your website.

Then click Save Changes.

Conversion Tracking settings page with the Domain and Redirect URL fields in the Custom Domain section and an arrow pointing at the Domain field

Setting the DNS Record

Create a CNAME record for the domain pointing to customer-domains.seven.io. If you need help with this, please contact the provider that manages your domain.

After saving, the Custom Domain section shows whether the DNS record was detected: DNS successfully configured or DNS failed.

Last updated: October 14, 2026

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