Your account is run as a prepaid balance - you use our services until your credit is depleted. The following payment methods are available:
- Credit card
- SEPA Direct Debit
- Bank transfer / Instant transfer
- PayPal
- Cryptocurrencies (Bitcoin, Ethereum and more)
Payments via credit card, PayPal, instant transfer and cryptocurrencies are usually credited immediately. SEPA Direct Debit as well, provided a SEPA mandate is already on file.
One-time top-up
Open Billing and click Add Funds. Pick an amount, currency and payment method, then confirm with Pay.
Note: If one of our filters does not release a payment immediately, there may be a small delay. See My credit was not topped up for details.
Automatic recharge
Auto Recharge avoids late top-ups and the resulting undelivered messages. On the Billing page click Configure in the Auto Recharge card.
Toggle Enable Auto Recharge, pick a Payment Method, a Balance Threshold (the level that triggers a top-up) and a Top-up Amount. Click Save to apply.
Add a payment method (e.g. SEPA)
To add a new payment method, click + Add Payment Method in the Payment Methods card. Pick Credit Card, SEPA Direct Debit or PayPal and follow the prompts.
For SEPA Direct Debit the mandate is activated by the first incoming bank transfer from the listed account. Once we've received that first payment your mandate is enabled.