Costs for recipients

Do my customers have to pay for receiving SMS?

Receiving SMS

If you send SMS, of course your recipients do not have to pay for receiving SMS.

If your customers reply to your SMS (via your inbound number), they will be charged the normal SMS costs of the respective mobile network operator. This does not apply if the customer uses an SMS flat rate. There are no additional costs for your recipients.

Inbound Number Pricing

Please refer to our current price list to see the price for a dedicated inbound number.

You have more questions? Please contact our support.

Last updated: March 25, 2026

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